Integrated eCommerce
Order Processing Systems
Such as your CRM & ERP systems
Purchasing Systems
Such as Procurement systems
Shipping Systems
Such as UPS, FedEx, ShipStation
ERP / CRM / Order Processing Systems:
These systems usually act as the ‘source of truth’ for product and stock data, and orders. Typical integrations are:
Send product and stock data to websites
Bring in orders from websites and other systems
Send orders to shipping providers
Systems we’ve worked with:
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eCommerce Systems:
These systems usually act as an online shop front. For B2B, they usually don’t show products or prices until the user logs in to their account, and the pricing and products might be specific to one customer.
Typical integrations:
Receive product and stock data from another system
Send orders to a shipping provider or ERP system
Send contact form responses to a CRM system
Get real-time shipping quotes
Single-sign-on for end users and staff
Receive electronic purchase orders from customers’ purchasing systems
Systems we’ve worked with:
Corporate Purchasing Systems
These systems manage to purchase in large corporations, where thousands of users would be able to create purchase orders for any of their suppliers. They often allow for “punchout”, which covers the single-sign-on process and creating an electronic purchase order.
Typical integrations:
Single sign-on for end users into a supplier’s website
Creating and sending electronic purchase orders, using “cXML” or “OCI”
Systems we’ve worked with:
Shipping Systems
These are typically used by shipping providers.
Typical integrations:
sending orders from your website to your shipping provider, for quotes or for booking shipments
Systems we’ve worked with:
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